Terms and Conditions

TERMS AND CONDITIONS

It is specified beforehand that these conditions govern exclusively the sales by "@ DIEM EDITIONS MUSICALES", musical scores, books, records, videos, CD-ROMs and accessories. These conditions apply only to the sale via this site to the exclusion of all other conditions of our company.

Article 1 - Price

1.1 - The prices of our products are indicated in euros all taxes included except participation in the costs of processing and shipping. As regards the price of the book, it is established in strict compliance with the law Lang 81-766 of 10 August 1981.

1.2 - When ordering to a country other than metropolitan France, you are the importer of the product (s) concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated without taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes are likely to be due. These rights and sums do not fall under the jurisdiction of "@ DIEM EDITIONS MUSICALES". They will be at your charge and are entirely your responsibility, both in terms of declarations and payments to the competent authorities and / or bodies in your country. We advise you to learn about these aspects from your local authorities.

Deliveries to non-U.S. countries will be subject to an additional charge for shipping charges in the country concerned, calculated according to the weight of your order.

1.3 - "@ DIEM EDITIONS MUSICALES" reserves the right to modify its prices at any time but the products will be invoiced on the basis of the tariffs in force at the time of your validation of order.

1.4 - The products remain the property of "@ DIEM EDITIONS MUSICALES" until the full payment of the price.

Article 2 - Order

On the Internet: www.diemeditions.com.

You can also order by phone, directly from our company at 04.67.28.14.76 or by using the contact form on the website. The contractual information is presented in French and will be the subject of a confirmation containing this contractual information at the latest at the time of your validation of order.

Article 3 - Validation

You declare that you have read and accepted these Terms and Conditions before placing your order. The validation of your order therefore constitutes acceptance of these General Conditions of Sale.

Unless proved otherwise, the data recorded by "@ DIEM EDITIONS MUSICALES" constitute proof of all the transactions made by "@ DIEM EDITIONS MUSICALES" and its customers.

Article 4 - Availability

Our product offers are valid as long as they are visible on the site, within the limit of stocks available except promotional operations mentioned as such on the sites. In the event of an unavailability of product after placing your order, we will inform you by e-mail. Your order will be automatically canceled and no bank debit will be charged. For information, the flow only occurs when the package is dispatched.

Article 5 - Delivery

5.1 - General information

The products are delivered to the delivery address you indicated during the ordering process.

The indicated prices are calculated for deliveries in the countries of the European Union.

When you order several products at the same time and these are all available, "@ DIEM EDITIONS MUSICALES" will send you all the products ordered with a single participation in the processing and shipping costs.

Deliveries to non-U.S. countries will be subject to an additional charge for shipping charges in the country concerned, calculated according to the weight of your order.

Only the products shipped are debited.

5.2 - Reservations

You have to notify the carrier and "@ DIEM EDITIONS MUSICALES" any reservations on the product delivered (for example: damaged package, already opened ...). According to the cases defined in article 9 below, you can benefit from the conditions of exchange and reimbursement provided for in this article.

Article 5a - Guarantee in stock

All products on the site are "GUARANTEED IN STOCK". If the condition of the stock is insufficient, the article will no longer be present on the website. However, as the stock evolves rapidly, we may find ourselves exceptionally in a situation where the item ordered on the site has been sold in the meantime. You will then be notified by email and you will have the opportunity to cancel this order or confirm it.

Article 6 - Payment

The payment of your purchases is made mainly by bank cards: Visa, MasterCard, other blue cards (Ecard bleue, Paypal). The debit of the card is only carried out when the order is dispatched.

For any other means of payment, contact our company by phone or email.

Article 7 - Security

Our site is subject to a security system.

We have adopted the secure payment method via Paypal. All credit card details are secured, transmitted and processed by Paypal and not by "@ DIEM EDITIONS MUSICALES" which does not keep any data relating to your means of payment.

Article 8 - Right of withdrawal

The exercise of the right of withdrawal is carried out, exclusively, by way of e-mail: contact@diemeditions.com

8.1 - In accordance with the legal provisions in force, you have a period of 14 clear days from the dispatch of your products to exercise your right of withdrawal from "@ DIEM EDITIONS MUSICALES".

If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed; The costs of return remaining at your expense.

Returns are to be made in their original state and complete (packaging, accessories, notice ...) allowing their re-marketing as new, and accompanied by a copy of the purchase invoice for an optimized management.

8.2 - Products excluded from the right of withdrawal

In accordance with the regulations in force, the right of withdrawal can not be exercised for the cultural articles (dvd, CD-ROM, discs, videos, partitions, books) subjected to the intellectual property law and sealed by the customer.

8.3 - Return Address

@ DIEM MUSICAL EDITIONS - 1 rue de Carles - 34500 BEZIERS

Article 9 - Conformity of products

We undertake to reimburse you or exchange you products apparently defective, damaged or damaged or not corresponding to your order. In this case, please inform us in writing and return the product (s). "@ DIEM EDITIONS MUSICALES" will exchange the product (s). The return costs will be refunded only upon presentation of the original proofs. In any event, you benefit from the legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force, in particular those specified in appendix 1.

The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 8.

Article 10 - Reimbursement

Reimbursements of revenues under the assumptions referred to in Articles 8 and 9 shall be made as soon as possible and at the latest within 30 days of the date on which the right was exercised. Reimbursement will be made on the proposal of "@ DIEM EDITIONS MUSICALES" by credit to the customer's bank account or by bank check sent to the name of the customer who placed the order and to the billing address, the customer may opt for another Method of reimbursement than that proposed. No consignment for cash will be accepted for any reason.

Article 11 - Customer Service

For any claim:

We provide you with a direct line

04 67 28 14 76 (+33 4 67 28 14 76).

Mail: contact@diemeditions.com

Article 12 - Intellectual Property

12.1 - All texts, comments, works, illustrations works and images reproduced or represented on the "@ DIEM EDITIONS MUSICALES" websites are strictly reserved for copyright and intellectual property rights and for the world Whole. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is permitted. Any reproduction or representation in whole or in part of the sites of "@ DIEM EDITIONS MUSICALES" or of all or part of the elements located on the sites of the "@ DIEM EDITIONS MUSICALES" is strictly prohibited.

12.2 - Certain products such as software are subject to personal and specific rights of use regulating copies, public broadcasts, rentals. You must respect the general conditions of sale of these products and "@ DIEM EDITIONS MUSICALES" can not be responsible for the uses that could be made of the products in this framework.

Article 13 - Liability

The products offered comply with the French legislation in force. The responsibility of "@ DIEM EDITIONS MUSICALES" can not be engaged in case of non-compliance with the legislation of the country where the product is delivered (for example in case of prohibition of a title ...). It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.

Photos are for illustrative purposes. We invite you to refer to the description of each product to know the precise characteristics. "@ DIEM EDITIONS MUSICALES" is only responsible for the content of the pages it publishes.

"@ DIEM EDITIONS MUSICALES" shall not be held liable for any prejudice whatsoever resulting from a professional activity.

Article 14 - Applicable law - Disputes

This agreement is subject to French law.

The language of this contract is French.

In case of dispute, the French courts will be competent only.

Article 15 - Nominative information

The information and data concerning you are necessary for the management of your order and our commercial relations. They can be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes in order to comply with legal and regulatory obligations and to enable us to improve and personalize the services we offer and the information we send you.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose your personal data. Simply write to us at contact@diemeditions.com or by mail to @ DIEM EDITIONS MUSICALES - 1 rue de Carles - 34500 BEZIERS, indicating your name, first name, e-mail address and, if possible, your customer reference. In accordance with the regulations in force, your application must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will then be sent to you within 2 months of receipt of the request.

Depending on your choices made during the creation or consultation of your account, you will be likely to receive offers from our company as stated when creating your account. If you no longer wish to do so, you can request it at any time by letting us know.

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ANNEX

Article L211-4 Consumer Code

The seller is obliged to deliver goods conforming to the contract and is liable for defects of conformity existing at the time of issue.

It also replies to the defects of conformity resulting from the packaging when this was carried out under its responsibility.

Note: Order 2005-136 2005-02-17 s. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article L211-5 Consumer Code

To comply with the contract, the property must:

1. Be fit for the customary use of a similar good and, where applicable:

- correspond to the description given by the seller and possess the qualities which he has presented to the buyer in the form of a sample or a model;

- present the qualities that a buyer can legitimately expect in view of public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

2 ° Or present the characteristics defined by mutual agreement by the parties or be specific to any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted.

Note: Order 2005-136 2005-02-17 s. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article L211-12 Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the property.

Note: Order 2005-136 2005-02-17 s. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.

Article 1641 Civil Code

The seller shall be liable for the hidden defects of the thing sold which render it unfit for the use for which it is intended or which so diminish such use that the purchaser has not acquired it, Would have given a lesser price if he had known them.

Article 1648 paragraph 1 Civil Code

The action resulting from the redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

 

ONLINE LITIGATION RESOLUTION PLATFORM (RLL)

The ODR (Online Dispute Resolution) Regulation aims to introduce an independent, impartial, transparent, efficient, timely and fairly extrajudicial procedure for the settlement of disputes arising from the online sale of goods or services between the different EU countries

This should be achieved through the creation of an EU LRR platform (the on-line dispute settlement platform) and the rules for cooperation with national dispute resolution bodies.

Http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32013R0524

Http://ec.europa.eu/consumers/odr